Terms & Conditions
We require our customers to have all images, illustrations, designs, icons, and photographs ready for print. If not, we do offer our design services at an additional cost. All Art must be submitted at 300dpiresolution or higher and sized to actual print size. Vector files are preferred. Acceptable formats are EPS, PSD, AI, and PDF. Please contact Myntprint@gmail.com with any attachments + details for a quote.
Mynt Print goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. Accordingly, Mynt Print does not accept returns. If and when customers are disappointed by Mynt Prints merchandise for one of the following reasons: (a) the blank items themselves are materially flawed; (b) the quality of the decorating (i.e., the printing or embroidery) is below a reasonable range of expectations; or (c) the design of the final product is materially different from the final design submitted by the customer we will try our best to remedy the issue. Please keep in mind, no one is perfect and we all make mistakes. Per order, we are allowed a 2% error rate.
You may change or cancel your order within twenty-four (24) hours of submitting your order after confirmation. In the event that a customer cancels an order the refund will be based on the status of the order. Depending order status the customer may have to pay a restocking fee or for the garments themselves. If the order is completed no refund will be issued.
Turn Around Time:
Standard turnaround time is 5-7 business days. If the order is needed within 3 business days or sooner there will be a fee of 50% of the job cost. Production/Turn around begins when the artwork is approved, deposit has been paid, and we the garments are in our possession.
Mynt Print will require a 50% deposit in order to begin production. If failed to do so the order will be delayed and Mynt Print will not be at fault. If the customer provides the material we will NOT require a50% deposit being that the materials are within our possession. Mynt Print accepts the following forms of payment; Credit Cards, Cash, Check & PayPal. If your organization requires different methods of payment please contact us at Myntprint@gmail.com.
For each order Mynt Print will send a proof for customer approval. It is the customer’s responsibility to verify that all of the information on the proof is correct. This includes checking for any spelling, grammar, or design errors in the proof. If an error is found after your order has been approved and printed Mynt Print will not be held liable for the cost associated with reprinting the order. We assume no liability for errors in designs approved by the customer.
Manufacture Out of Stocks:
Due to the wide variety of brands, styles, colors, and sizes Mynt Print does not stock blank garments. From time to time the manufacture may be out of stock on ordered items. Mynt Print will not be held liable for delays due to manufacture out of stocks or discontinued items. In these cases the customer will be notified immediately and provided with other options. We cannot be held responsible for garment inconsistencies related to size, shade or construction. We suggest ordering extra garments to account for such defects.
All colors in a design will be matched to the closest in house stock ink color. For exact color matches please request Pantone Matched colors. Pantone color matches are available for an additional fee.
Print Location & Print Size:
It is the customer’s responsibility to provide details in regard to print placement and size. If no details are provided Mynt Print will print in standard locations (ex: Chest Print, Print to start 2’’-4’’ inches below collar).
Over Zipper & Seam Prints:
Printing over zippers and seams will never produce a ‘perfect’ print. Returns and reprints will not be issued for these services.
We are fortunate to work with some really great customers and companies. But, every once in a while we will have a potential customer who is rude or inappropriate. We reserve the right to not accept your order if you are unpleasant to work with!